Shipping cost

Our products are shipped within 1 to 2 business days, sufficiently insured. As soon as we have shipped your order, we will send you the shipping confirmation with your tracking number, which you can use to track your package. If you ordered from abroad, please note that the shipping time depends on the destination country and the shipping partner. Our shipping fees include also the costs of packaging and depend on the destination country and the purchase value.

If you live outside Europe or want express shipping, please contact us in advance. For deliveries to countries outside the EU, additional costs such as import duties, etc. may apply. These costs are to be borne by you as the buyer.

Conditions of participation and data protection information for online competitions

I. Conditions of participation

1. scope
These conditions of participation apply to all competitions conducted by ILH Internatonal GmbH, Lützner Str. 91, 04177 Leipzig (hereinafter “Organizer”). By participating, each participant accepts these conditions of participation.

This sweepstakes is in no way affiliated with Instagram. It is in no way sponsored, endorsed or organized by Instagram and does not create any legal claim against Instagram. All information within the scope of this competition is provided exclusively by the organizer.

2. participation
2.1 Any natural person in his/her own name with a minimum age of 18 years is eligible to participate. Participants who have already reached the age of sixteen but are not yet of age may only participate in the competition with the consent of their legal guardian.
2.2 Minors under the age of 16 and persons incapable of contracting are excluded from participation.
2.3 The organizer reserves the right to exclude persons from participation who violate these conditions of participation or who gain or intend to gain an advantage over other participants by improperly influencing or manipulating the competition. In such cases, the organizer may also subsequently exclude participants from the competition, withdraw prizes and reclaim them.
2.4 Participation is only possible within the period stated in the prize draw description. Each participant may only enter an identical sweepstakes once.
2.5 Employees of the sweepstake organizer, as well as employees of the companies participating in this sweepstake and their direct relatives are excluded from participation in the sweepstakes.

3. implementation of the lottery
3.1 The prerequisite for participation in the sweepstakes is following the Instagram channel of the organizer. If another requirement for participation in the sweepstakes is necessary, this is communicated directly at the opportunity to participate in the sweepstakes. The sweepstakes will be held during the specified period. All participants in the prize draw who meet the requirements specified under points 2 and 3 by the respective time of the draw will be taken into account. Immediately after the entry deadline, the winner will be drawn at random from among the participants.
3.2 A change or cash payment of the prize is excluded. The prize is not transferable.

4. profit handling
4.1 The winner will be notified by e-mail or electronically by the organizer. With regard to the prize, each participant notified in this way is obliged to inform the organizer within one month of the notification being sent whether he or she accepts the prize. If the Promoter does not receive a message to this effect within this period, the possibility of accepting the prize will lapse and the Promoter reserves the right to identify and notify another participant accordingly.
4.2 If the contact details provided by the participant are incorrect (e.g. e-mail address), the organizer is not obliged to determine the correct data. Any disadvantages resulting from the provision of incorrect contact data (e.g. incorrect e-mail address) shall be borne by the participant.

5. liability for defects
The organizer is only liable for damages incurred by the winner due to material defects and/or defects of title in the event of malice, intent or gross negligence. Otherwise, liability for material defects and/or defects of title shall be excluded.

6. premature termination, adjustment or modification of the competition
The organizer is entitled to prematurely terminate, adjust or modify the sweepstakes at any time without prior notice and without giving reasons, if a proper execution of the sweepstakes cannot be guaranteed without appropriate measures for technical or legal reasons.

7 Applicable law
The law of the Federal Republic of Germany shall apply to all legal relationships between the parties. In the case of consumers, this choice of law shall only apply to the extent that the protection granted is not withdrawn by mandatory provisions of the law of the country in which the consumer has his habitual residence.

Privacy policy

Responsible for data processing in connection with the competition is:

ILH International GmbH
Steve Riedel
Lützner Str. 91
04177 Leipzig
0341 2252070

Addendum for sweepstakes on Facebook fan pages: The designated controller is jointly responsible with Facebook (Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland) for the data processing on the Facebook fan page on which the sweepstakes is organized within the meaning of Art. 26 DSGVO.

8.1. Processing of your personal data in the context of the competition
We process your personal data for the proper implementation and processing of the competition and in particular for sending the prize.
In order to carry out the competition, the profile name and, if available, the first and last name of the respective participant are collected and stored. In order to send the prize, we will also collect the winner’s surname and first name as well as the address from the winner(s) and pass this data on to a shipping company commissioned by us. Your data will not be passed on to third parties beyond this.
The legal basis for this processing of your personal data is Art. 6 para. 1 lit. b DSGVO (performance of pre-contractual measures and fulfillment of a contract). If we publish the first name and surname of the winner(s) separately on our profile or fan page or disclose it externally, for example in our online store, this will only be done with the prior, express consent of the winner(s) pursuant to Art. 6 para. 1 lit. a GDPR.

8.2. Storage duration
After the end of the competition, your personal data processed as part of the competition will be deleted no later than three months after the end of the competition, unless there is effective consent for further processing (for example, with regard to the newsletter dispatch) and/or there is no continued legitimate interest on our part in the continued storage.

8.3. Your data subject rights
The applicable data protection law grants you the data subject rights listed below:

Right to information according to Art. 15 DSGVO:
In particular, you have the right to obtain information about your personal data processed by us, the processing purposes, the categories of personal data processed, the recipients or categories of recipients to whom your data have been or will be disclosed, the intended storage period or the criteria for determining the storage period, the existence of a right to rectification, erasure, restriction of processing, objection to processing, complaint to a supervisory authority, the origin of your data if it has not been collected from you by us, the existence of automated decision-making, including profiling, and, if applicable, meaningful information about the logic involved and the scope and intended effects of such processing that concern you, as well as your right to be informed about what guarantees exist in accordance with Art. 46 DSGVO when your data is transferred to third countries;

Right to rectification pursuant to Art. 16 DSGVO:
You have a right to immediate correction of incorrect data concerning you and/or completion of your incomplete data stored by us;

Right to erasure pursuant to Art. 17 DSGVO:
You have the right to request the deletion of your personal data if the conditions of Art. 17 para. 1 DSGVO to demand. However, this right does not exist in particular if the processing is necessary for the exercise of the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the establishment, exercise or defense of legal claims;

Right to restriction of processing pursuant to Art. 18 DSGVO:
You have the right to request the restriction of the processing of your personal data as long as the accuracy of your data, which you dispute, is verified, if you refuse the deletion of your data due to unlawful data processing and instead request the restriction of the processing of your data, if you need your data for the assertion, exercise or defense of legal claims after we no longer need this data after the purpose has been achieved or if you have objected on the grounds of your particular situation as long as it has not yet been determined whether our legitimate reasons prevail;

Right to information pursuant to Art. 19 GDPR:
If you have asserted the right to rectification, erasure or restriction of processing against the controller, the controller is obliged to notify all recipients to whom the personal data concerning you have been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort. You have the right to be informed about these recipients.

Right to data portability according to Art. 20 DSGVO:
You have the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transferred to another controller, insofar as this is technically feasible;

Right to revoke consent given in accordance with Art. 7 para. 3 GDPR:
You have the right to revoke your consent to the processing of data at any time with effect for the future. In the event of revocation, we will delete the data concerned without delay, unless further processing can be based on a legal basis for processing without consent. The revocation of consent shall not affect the lawfulness of the processing carried out on the basis of the consent until the revocation;

Right to lodge a complaint pursuant to Art. 77 GDPR:
If you consider that the processing of personal data concerning you infringes the GDPR, you have – without prejudice to any other administrative or judicial remedy – the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, workplace or the place of the alleged infringement.

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