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Versand und Rückgabe
Shipping Costs and Delivery Times
Our products are generally shipped insured within 1 to 2 business days after payment is received. Once your order has left our facility, you'll receive a shipping confirmation including the tracking number, so you can track your shipment at any time. For international deliveries, shipping times may vary depending on the destination country and shipping service provider.
Our shipping costs include packaging expenses and vary depending on the destination country and purchase value.
Our shipping costs include packaging expenses and vary depending on the destination country and purchase value.
| Country / Region | Order Value | Shipping costs | Shipping Providers | Shipping Time |
| Germany | Parcel Mail* | €4.50 | Deutsche Post | 1-2 business days |
| Germany | up to €500 | €6.50 | DHL | 1-2 business days |
| Germany | over €500 | free of charge | DHL | 1-2 business days |
| Europe | up to €500 | €15 | DHL / UPS | 3-5 business days |
| Europe | up to €2,500 | €35 | DHL / UPS | 3-5 business days |
| Europe | over €2,500 | 50 Euro | DHL / UPS | 3-5 business days |
*applies to shoulder straps of the I Love Handbags brand (provided they are listed accordingly on the respective product page)
If you live outside Europe or would like express shipping, please contact us in advance so we can provide you with the corresponding shipping costs and options.
For deliveries to countries outside the EU, additional costs such as customs duties, taxes, or other import fees may apply. These costs are collected by the respective customs or tax authorities and must be paid by you as the buyer.
For deliveries to countries outside the EU, additional costs such as customs duties, taxes, or other import fees may apply. These costs are collected by the respective customs or tax authorities and must be paid by you as the buyer.
Returns / Right of Withdrawal
You have a 14-day statutory right of withdrawal from the date you receive your order.
We ask that when returning items, you ensure the products are sent back in the same condition as they were delivered to you, and that the product or safety tag has not been removed. Any use beyond normal inspection may result in a deduction from the refund.
If you wish to exercise your right of withdrawal, please send us a message at info@ilovehandbags.com or use ourOnline Form, so we can inform you about the process. The shipment also includes information about returning your order.
As the buyer, you bear the cost of return shipping unless stated otherwise in our withdrawal policy.
