Shipping and returns
Shipping costs and delivery times
Our products are shipped within 1 to 2 working days with adequate insurance. As soon as we have shipped your order, we will send you the shipping confirmation with your tracking number, which you can use to track your package. If you ordered from abroad, please note that the shipping time depends on the destination country and the shipping partner.
Our shipping costs also include the costs for packaging depending on the destination country and the purchase value.
| Country / Region | Purchase value | Shipping costs | Shipping service provider | Shipping time |
| Germany | Small Goods* | 3,50 Euro | German Post | 1-2 workdays |
| Germany | up to 500 Euro | 6,50 Euro | DHL | 1-2 workdays |
| Germany | over 500 euro | free of charge | DHL | 1-2 workdays |
| Europe | up to 500 Euro | 15 Euro | DHL / UPS | 3-5 Business Days |
| Europe | Until 2500 Euro | 35 Euro | DHL / UPS | 3-5 Business Days |
| Europe | over 2500 Euro | 50 Euro | DHL / UPS | 3-5 Business Days |
*Selected products from the category Shoulder Straps
If you live outside Europe or want express shipping, please contact us in advance.
For deliveries to countries outside the EU, additional costs such as import duties, etc. may apply. These costs are to be borne by you as the buyer.
Returns
We offer a 14-day right of return from receipt of delivery.
We only accept returns if the goods are in the same condition as we delivered them and the product or safety label has not been removed.
If you would like to return your goods, please send us a message to info@ilovehandbags.com or use our online form so that we can inform you about the process.
Return information is enclosed with the shipment.
The costs of the return shipment are borne by the buyer.